Just about a year ago, I presented a couple of arguments that technology leaders need to change their point of view on technology in this post titled; Consumer Tech: A Next Generation Point of View
Here is an interview with CIO Dick Escue at RehabCare Group, a physical therapy provider with more than 9,000 employees.
in 2006, he decided to make user experience — not privacy or security — the number one priority of the IT department
Oh, did I mention, from the hard dollar category, he also saw a 92 percent reduction in broken devices?
‘Nuff said……
Photo Credit Stephen Heywood via flickr